This article will explain how to set up a conference call for Cisco phones, model and series 7940, 7960, and 7961. For more information and features for Cisco phones refer to the Cisco IP Phones 7960 and 7940 Users Guide located in the Solutions knowledge base of Service Desk Plus. In the Search Engine type Cisco telephone user guide.
Making Conference Calls
Your Cisco IP Phone supports conference calls, enabling you to talk with multiple
parties at the same time.
Placing a Conference Call
Follow these steps to turn a call into a conference call.
Procedure
Step 1 During a call, press the more soft key and then the Confrn soft key. Doing so automatically activates a new line and puts the first party on hold.
Step 2 Place a call to another number or extension.
Step 3 When the call connects, press Confrn again to add the new party to the conference call.
Repeat these steps to add parties to the conference call.
Conference Call Tips
• The conference call initiator can drop the last party that he or she added by
pressing the RmLstC soft key. • To end a conference call, all but one party must hang up. • Once the conference call initiator disconnects, no additional parties can be added. • To mute a conference call, press Mute. • To put a conference call on hold, press the Hold soft key.
Note Engaging the Hold feature generates music or a beeping tone. For
this reason, avoid putting a conference call on hold.
• To place a conference call on the speakerphone, press the Speaker button.
Press the Mute button to mute the speakerphone. The conference parties cannot hear you but you can hear them. • Press the Trnsfer soft key to transfer a conference call to another person. Dial the number to which you want to transfer the call and then press Trnsfer again. All parties will be transferred.
Meet-Me Conference Calls
Your Cisco IP Phone supports Meet-Me conferences. A Meet-Me conference
allows other callers to dial into the conference call. A Meet-Me conference requires a special conference number which is pre-configured for this purpose by your system administrator.
Establishing a Meet-Me Conference
Follow these steps to establish a Meet-Me conference call.
Before You Begin
Contact the Information Resources Support Desk at (856) 256-4400 for the necessary Meet-Me conference number or numbers.
Procedure
Step 1 Press the more soft key twice to display the Meet-Me tab.
Step 2 Press the Meet-Me soft key.
Step 3 Dial the Meet-Me conference number.
Step 4 Follow the voice instructions to establish the Meet-Me conference.
Joining a Meet-Me Conference
To join a Meet-Me conference, simply dial the Meet-Me conference number
provided by the Meet-Me conference initiator. You are connected to the conference once the conference initiator has dialed in and established the conference. You do not need to press the Meet-Me soft key on your Cisco IP Phone. |
