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  [X]   Upgrade Agent and scan script  
 
Agent and scan script have been enhanced with this release. If you are using either of the two for scanning your Windows machines, kindly upgrade them.

Scan script can be downloaded from here

The new agent and steps for deploying the agent can be viewed from here
 
     
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ManageEngine ServiceDesk Plus
 1 - 2 of 2  | First Previous Next Last |   Show  per page
ID  Title  Views  Created On  Created By  
      
  2
How to generate a Support file ?
Topic : Troubleshooting
Please follow the steps mentioned below for support file generation: Go to 'Support' tab.Click on 'Support File'. This would create a file with extension zip.gzPlease mail this file to support@servicedeskplus.com [ Valid as on ServiceDesk Plus release 7.0 ]
9 Apr 28, 2007 04:15 PM administrator
  4
Troubleshooting DCOM Error
Topic : Troubleshooting
'Either access denied for the user or the remote DCOM option might be disabled in the workstation.' This error will occur if the login credentials provided for scanning is invalid or the Remote DCOM is not properly configured in the target workstation. Given below is the procedure to troubleshoot the above mentioned error: For forums post refer : http://forums.adventnet.com/viewtopic.php?t=8560 http://forums.adventnet.com/viewtopic.php?p=231941#231941 (for scripts) ------ Step 1...
27 May 21, 2007 07:49 PM administrator
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