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 1 - 24 of  24  | First Previous Next Last |    per page
ID  Subject  Views  Created On  Created By  Last Updated On  
       
  301
Print Configuration Page for HP Printers
Topic : Printers

Troubleshooting an HP printer often involves checking its networksetup information, such as its TCP/IP address. To see what the printer thinks its network settings are you need to printthe Test or Configuration page. The exact steps to do so vary frommodel to model. Directions for many HP models are below.If the TCP/IP Status line reads, "Bootp/dhcp in progress", turnthe printer off, pause, then turn it on. The printer tries to get itsnetwork address when it turns on. Print the configu...
 1344 Feb 26, 2008 08:17 PM Gangloff, Christine D. Sep 30, 2009 10:31 AM
  664
Recommended Hardware for Incoming Freshmen
Topic : Desktop Hardware

Click on the link to view recommended PC and MAC information.http://www.rowan.edu/toolbox/hardware/
 951 Jun 4, 2008 12:03 AM Gangloff, Christine D. Aug 6, 2008 04:30 PM
  665
IKON Copier Service
Topic : Hardware

There are IKON distributed copiers all over campus for your use. If you need assistance with these copiers please contact our IKON representative, Harold Seepersad at x4409.If you lose your copier card, call 256-GONE and report it.
939 Jun 4, 2008 12:04 AM Gangloff, Christine D. May 14, 2012 10:11 AM
  666
Troubleshooting Printer Paper Jams
Topic : Printers

Printer jams occur when paper gets stuck in the printer in various spots and the printer can not feed anymore paper through the printer. Usually this problem is an easy fix if you know where to look. Here are some places to look in your printer if you get a printer jam error:The top latch - Paper gets jammed here often. Removal is easy. All you have to do is remove the toner, and pull the paper out slowly. It might require some force, so don't hesitate to use it. Paper trays - A common place for...
 985 Jun 4, 2008 12:07 AM Gangloff, Christine D. Jun 4, 2008 12:08 AM
  677
Blackberry policies and procedures
Topic : Blackberrys

Use of Blackberrys on Rowan University’s Main Campus Faculty and Staff: University Owned BlackberrysEmployees that request to use a Blackberry on our Enterprise Server must have the BES (Blackberry Enterprise) plan and will need to complete a Departmental Charge Authorization (DCA) in the amount of $100.00 to be deposited into a specific Information Resources account.  Please contact Clare Lafferty (lafferty@rowan.edu) for more information on this procedure.  Once the $100.00 deposit is confirme...
 1236 Jun 4, 2008 01:41 AM Gangloff, Christine D. Sep 22, 2009 12:34 PM
  2402
Activating your Blackberry for Rowan's BES (Blackb ...
Topic : Blackberrys

If you have a campus owned Blackberry you can be activated to use Rowan's Enterprise server. This will allow your email to sync automatically. After your department has transferred $100 to NSS for the cost of the license (for more information on this, you can mail Clare Lafferty at lafferty@rowan.edu) and your activation password has been set, you can follow these steps to connect your Blackberry to the BES server:Please make sure your Blackberry has been activated with Verizon before attemptin...
 1191 Jul 7, 2008 08:46 PM Gangloff, Christine D. Aug 1, 2012 12:12 PM
  2404
Seek Failure When Booting
Topic : Hardware

Diskette Drive 0 Seek FailureThis issue occurs if both the following conditions are true:The computer does not have a floppy disk drive. The floppy disk drive is enabled in the BIOS settings. For example, this issue may occur if the floppy disk drive is enabled by default in the BIOS settings. To resolve this issue, use the System Setup program to disable the floppy disk drive in the computer BIOS.Back to Top» SolutionTo disable the floppy disk drive in the BIOS:Shut down, and then restart the c...
 948 Jul 9, 2008 09:36 AM Amico, Dannia -
  3904
Does access to the wireless network require an 802 ...
Topic : Hardware

Access to RowanWPA is not dependant on 802.11g or b; it'sdependant on the manufacturer of the card. 802.11g cards were releasedafter the specification for WPA Enterprise and as such shoulduniversally support it. 802.11b cards were more common before adoptionof WPA Enterprise and as such it's up to the manufacturer of the 802.11card to update their driver to support WPA Enterprise.  
902 Sep 2, 2008 09:11 PM Lyden, John C. -
  3920
How do I use a flash drive on a Pc?
Topic : Hardware

http://www.rowan.edu/toolbox/tec_rooms/#USB
 849 Sep 11, 2008 02:46 PM Amico, Dannia Jul 23, 2009 01:09 PM
  3923
Student Printing Policy
Topic : Printers

Student Printing Allocations and Costs Starting in Fall of 2008, a new printing (Uniprint) system was implemented for Rowan open computer labs. The purpose of this new system is to control the escalating cost of printing and printing abuses on campus. In the Fall of 2009, students were allocated 375 free pages of printing for each semester. From previous printing data, we determined this amount should adequately cover the printing needs of students during each semester.  The number of pages allo...
 1056 Sep 17, 2008 02:39 PM Azikiwe, Ife Jan 22, 2010 10:25 AM
  5403
Scanners for Student Usage
Topic : Hardware

Mimosa Lab, Bunce Hall Open Lab, Education Hall Open Lab, and Bozorth Hall Print Labs all have Scanners for students to use.
 727 Feb 26, 2009 11:01 AM Amico, Dannia Feb 26, 2009 11:03 AM
  5404
Color Printers for Usage by Students
Topic : Printers

There are no longer color printers in the student labs, if they want to print in color they can download the duplicating printer package and print it from the kiosk outside of duplicating. Duplicating is located in Memorial Hall.
 721 Feb 26, 2009 11:13 AM Amico, Dannia Feb 26, 2009 11:14 AM
  5714
Uniprint Information Web Site
Topic : Printers

Please click the following link to access information concerning Uniprint policies and procedures.  This website also list student labs that include Uniprint, a tutorial and a FAQ section.http://www.rowan.edu/toolbox/computer_labs/Uniprint/
 723 Mar 26, 2009 01:34 PM Azikiwe, Ife Apr 7, 2009 01:59 PM
  7508
Using a Personally-Owned Blackberry with the Unive ...
Topic : Blackberrys

There are two primary ways of getting your email on a Blackberry. You can either use traditional POP/ IMAP service or a Blackberry Enterprise Server (BES). The POP/IMAP service will synchronize your e-mail, but that’s about all. The BES service will synchronize pretty much everything you see in Microsoft Outlook (email, calendar, tasks, contacts, notes, etc.).Most of the Blackberries paid for by the university are on the BES service. One that is paid for by an individual would typically be set u...
 998 Sep 22, 2009 12:26 PM Gangloff, Christine D. Sep 22, 2009 01:28 PM
  7801
Printer Installation for MAC OS 10.4x or higher
Topic : Printers

Printer Installation for MAC OS 10.4x or higherOpen the Finder program. For OS 10.4x, click Go on the Finder menu bar and select Utilities. For OS 10.5x or higher click the Apple then click System Preference.In the Utilities or System Preference window click Printer Setup Utility.Click the Add icon.  The Printer List will display.At the top of the window click IP Printer.  Line Printer Daemon - LPD will be in the Protocol field. In the Address field enter the IP address and press the enter key. ...
 694 Sep 30, 2009 10:58 AM Azikiwe, Ife Oct 9, 2009 03:47 PM
  9907
Classrooms where Facilities installed 3M Projector ...
Topic : Hardware

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ...
 455 Apr 20, 2010 11:14 AM King, Janine C. Apr 20, 2010 11:15 AM
  12027
New Vendor for Advanced Printer Problems
Topic : Printers

MRA International has replaced International Laser for advance printing problems.  The telephone number is (732) 222-0997.Cost include a $100.00 flat fee and any parts that are needed to fix the printer. 
310 Jan 25, 2011 09:07 AM Azikiwe, Ife Jun 13, 2012 02:56 PM
  12030
How to Configure Rowan Employee Email on your Pers ...
Topic : Blackberrys

         How to Configure Rowan Employee Email on your Personal Blackberry. DO NOT use these instructions for a University supplied Blackberry device.Start the Email tsetup on your Blackberry phone. This should be located in the setup wizard on your Blackberry.Click Setup -> Email Setup. In In the setup wizard you have three selections to choose from:I want to create or add an email addressI want to use a work email account with a Blackberry Enterprise Server  I want to skip e...
 587 Feb 2, 2011 06:28 PM Azikiwe, Ife Jul 6, 2011 10:41 AM
  12039
Configure Rowan Email on Android Mobile Devices
Topic : PDAs

1. Tap your Home button to go to your main Home screen. 2. Tap Menu, and then tap Settings.3. Tap Accounts & Sync (or Accounts)4. Tap Add account.5. Tap Corporate (or Corporate Sync or Exchange ActiveSync)6. Enter the following information where needed: Email Address: username@rowan.edu Password: xxxxxxYou may need to tap Manual setup to enter the following: Domain: RowanADS Server address: Exchange2007-CA-V1.rowan.edu Username: username (the portion of your ema...
 904 Mar 11, 2011 08:58 AM Azikiwe, Ife May 5, 2011 01:39 PM
  12048
How do I connect my Wii to the Rowan network?
Topic : Hardware

First make sure you have an Ethernet cable connected directly to the port in your wall, not into a hub, router or your Cisco phone.With the power turned off on the Wii console, insert the Wii LAN Adapter into the USB port on the back of the Wii console.Connect an Ethernet cord from your wall to the Ethernet port on the Wii LAN Adapter.Turn on your Wii console.First, get to the "Wii Main Menu," and then select the Wii icon on the bottom left. Now, select "Wii Settings" to ac...
 316 Apr 12, 2011 04:08 PM Lyden, John C. Apr 14, 2011 10:30 AM
  12051
Blackberry Enterprise Server Troubleshooting
Topic : Blackberrys

If your Blackberry is not receiving email and it is on the Blackberry Enterprise server. Please reboot your Blackberry by removing and reinserting the battery. That clears up Blackberry problems 90% of the time.To check if a user is on the BES server (if you have access to the phone or can walk them through it) look in Options > Advanced Options > Enterprise Activation and see if the account is activated.
 376 Apr 18, 2011 04:19 PM King, Janine C. Sep 23, 2011 08:35 AM
  12062
Minimum Specs for student computer FY 2011-2012
Topic : Hardware

Minimum Specs for the 2011-2012 School YearPC:Seniors:Windows XP2.0 GHz Processor1 GB of RAMSophomores & Juniors:Windows Vista2.5 GHz Processor2 GB of RAMFreshmen:Windows 7Dual Core Processor3 GB of RAMMac:For all studentsOS X 10.5 or newer1 GB RAM
 254 Jun 8, 2011 08:52 AM Azikiwe, Ife Jun 29, 2011 03:18 PM
  12065
Need to move your computer to a new office and or ...
Topic : Hardware

Please contact Facilities Moving Department at ext. 4654
 224 Aug 10, 2011 01:06 PM King, Janine C. -
  12132
How to connect a Kindle Fire to RowanWPA
Topic : PDAs

From the Home screen, click the wheel in the upper right-hand corner (next to the battery indicator)Click Wifi (Make sure that Wireless Networking is set to ON)Choose RowanWPAConfigure the following settings: EAP Method: PEAP Phase 2 Authentication: MSCHAPV2 CA certificate: (unspecified) User certificate: (unspecified) Identity: Your Rowan Username Anonymous Identity:  Password: Your Rowan PasswordClick SaveClick RowanWPA again and select ConnectOnce you are co...
 274 Aug 12, 2012 04:37 AM Gangloff, Christine D. Aug 12, 2012 04:44 AM
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