Are you sure to delete?
Select at least one from the list.
No solutions available
Solutions
Login
Please enter search text.
 Solutions > Email
 
ManageEngine ServiceDesk Plus
 1 - 25 of  118  | First Previous Next Last |    per page
ID  Subject  Views  Created On  Created By  Last Updated On  
       
  604
Bounced Email due to SPAM
Topic : Email

Q: Occasionally as a user I receive a large number of "Undeliverable" email notifications for addresses I never attempted to send any email to. Often times the content is unreadable, other times the addresses are outside the country or the message is in a foreign language. What's the deal? A: The short answer is that the bounces you're receiving are a side effect of a spammer who is off campus and in no way connected to the college sending out bulk messages. The spammer is forging the ...
3092 Jun 3, 2008 03:06 PM Gangloff, Christine D. Nov 11, 2008 05:48 AM
  627
What is Email Spoofing?
Topic : Email

Email SpoofingThe following information is an excerpt from Symantec's Klez Security page which can be accessed at :http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.h@mm.html. Most of todays viruses use a technique known as "spoofing."  This means that the virus uses a randomly chosen address that it finds on an infected computer as the "From:" address. Numerous cases have been reported in which users of uninfected computers received complaints that they sent a...
2566 Jun 3, 2008 08:37 PM Gangloff, Christine D. -
  641
Quick Reference Card for Outlook 2007
Topic : Outlook

2724 Jun 3, 2008 09:36 PM Gangloff, Christine D. Jul 22, 2009 11:09 AM
  679
Default Mail Error with Outlook 2007
Topic : Outlook

After installing Microsoft Office 2007 the following error displays:“Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.” To fix this problem do the following:1. Click on Start2. Select Control Panel3. Double Click Add Remove Programs.4. When the programs are populated, scroll down to Microsoft Enterprise Office 2007.5. Click on the option to Change the program.6. A screen wi...
2670 Jun 4, 2008 01:46 AM Gangloff, Christine D. -
  684
How to create a Distribution List using names in ...
Topic : Outlook

1. On the File menu, point to New, and then click Distribution List.2. In the Name box, type a name.3. Click Select Members.4. In the Show names from the list, click the address book that contains the e-mail addresses you want in your distribution list.5. In the Type name or select from list box, type a name you want to include. In the list below, select the name, and then click Members. Do this for each person you want to add to the distribution list, and then click OK.
2463 Jun 4, 2008 02:02 AM Gangloff, Christine D. -
  685
Create a distribution list by copying email addre ...
Topic : Outlook

1. Open a file with the list of email addresses.  Address should be seperated by semicolon.2. If you are using an email, select the names in the To or CC box. If you are using an Excel, Word or Access file, select all the addresses that you want to include in the distribution list. 3. To copy the addresses, right click, then left click Copy on the short cut menu.4. On the File menu, point to New, and then click Distribution List.5. In the Name box, type a name for the distribution list.6. On the...
2588 Jun 4, 2008 02:03 AM Gangloff, Christine D. Jun 17, 2009 05:17 PM
  690
Show only Employees as your default address book i ...
Topic : Outlook

All employees and students are now available in the Outlook address book. Students have ‘student’ listed in the business phone column. Employees have a phone number or a blank spot. If you would like to see only Employees when you open your address book, follow these steps:On the main toolbar, click on the Address Book icon  Click TOOLS on the menu.Select OPTIONS. You will see the following window: At the top of the window, you will see “Show this address list first”: Select ALL EMPLOYEES from ...
2568 Jun 4, 2008 09:12 PM Gangloff, Christine D. Jun 4, 2008 09:14 PM
  691
How to create a new folder in Outlook
Topic : Outlook

To create a new folder:Right click on Mailbox – (your name) and select New Folder.Name your Folder and choose what type of items the folder will containYou can create a regular folder by leaving the default selection of “Mail and Post Items”You can create an additional Calendar by clicking the drop-down and choosing “Calendar Items”You can create an additional Contacts folder by choosing  “Contact Items”NOTE: If you are creating this folder for the purpose of sharing it, do not put the folder un...
2424 Jun 4, 2008 09:16 PM Gangloff, Christine D. Jun 9, 2008 08:44 AM
  692
How to share a folder in Outlook
Topic : Outlook

In order to share a folder you have created, you must share permissions on that folder and each folder that is higher in the folder hierarchy. For example, to give another person access to a folder that is under the Inbox in your mailbox, you must grant permissions to the Mailbox, Inbox, and the subfolder you actually wish to share. Even though it might appear you're granting the other person access to more folders than you want, only the items in the Inbox subfolder will be available. Sharing...
2537 Jun 4, 2008 09:18 PM Gangloff, Christine D. Sep 12, 2008 03:22 PM
  693
How to give rights to allow another user to view ...
Topic : Outlook

From the Tools menu in Outlook, select Options then the Delegates tab.Click "Add" and then choose the user/users from the Global Address Book that you would like to assign rights to: Once you have selected all the users, click OKYou will then be prompted to set the permission levels: Granting PermissionsYou can choose whether a delegate has access to your private items, and also whether a mail should be sent informing him/her about his permissions.Check the "Automatically send a m...
2622 Jun 4, 2008 09:23 PM Gangloff, Christine D. Nov 19, 2009 10:52 AM
  694
Display or hide the "From" field in a message
Topic : Outlook

1. Create a message.2. Do one of the following: If you are using the Microsoft Outlook e-mail editorOn the View menu, click "From Field".If you are using Microsoft Word as your e-mail editorClick the down arrow next to the Options button and either check or uncheck "From".
2607 Jun 4, 2008 09:29 PM Gangloff, Christine D. -
  695
How to make a distribution list in Outlook Web Ac ...
Topic : Outlook Web Access

Please note that this can only be done when using Outlook Web Access with Internet Explorer 6 or higher1. Click on CONTACTS at the bottom left of your screen (blue button)2.  Now on the right hand side, click on the down arrow next to the button on the toolbar that says NEW (and it has a picture of a person) and select DISTRIBUTION LIST from the list.3.  Give the list a name (where it says List Name)4.  In the box that says "Add to Distribution List:” type the address of a person to add to...
2382 Jun 4, 2008 09:31 PM Gangloff, Christine D. -
  696
Distribution List size limits in Outlook
Topic : Outlook

If you receive a "This distribution list has reached the maximum size for your network e-mail server" error message it is due to a limitation on distribution list size in Outlook when connected to an exchange server.The solution is to create multiple distribution lists, each with no more than the maximum number of items. There is not an exact number of contacts that you can add in a Distribution List, the limit is based on the total size of the contacts. If you use the very basic info...
2608 Jun 4, 2008 09:41 PM Gangloff, Christine D. Aug 6, 2008 04:47 PM
  697
I would like to receive a receipt when my e-mail ...
Topic : Outlook

This is because Microsoft Office Word is set as your e-mail editor.From within Outlook: Click Tools Click Options Click MailFormat and remove the check next to 'Use Microsoft Office Word to edit e-mail messages'NOTE: Having Microsoft Office Word as your editor disables the 'receiptrequest' feature.
1760 Jun 4, 2008 09:44 PM Gangloff, Christine D. Jun 4, 2008 09:45 PM
  698
When I reply or forward email I do not want the o ...
Topic : Outlook

To stop the original email message from being included when you reply or forward an email: Open Microsoft Outlook.On the Tools menu click Options.On the Preferences Tab, under the E-mail section, click E-mail Options.Under the On replies and forwards section determine if you would like to modify your reply or forward option.Under When replying to a message section click Do not include the original message on the drop down menu.Under When forwarding a message section click Do not include the orig...
1805 Jun 4, 2008 09:46 PM Gangloff, Christine D. -
  699
Incoming messages disappear from the Inbox once t ...
Topic : Outlook

Chances are your view is set to show only unread messages. If you are using Outlook Web Access, next to the folder name at the top of the page on the dark blue bar, is a drop-down option for your view.  It probably reads "Unread Messages".  If you change this to "Messages" it should show you everything in your Inbox.   If you are using Outlook, click View then "Arrange By" then "Current View" and make sure that "Unread Messages in this Folder" is...
1930 Jun 4, 2008 09:47 PM Gangloff, Christine D. Sep 22, 2008 03:06 PM
  700
I am using OWA and trying to BCC a Distribution L ...
Topic : Outlook

Enter the name of the Distribution List (or the first part of the name) in the bcc field and then click ctrl-k This will perform a "check name" and auto-add it or allow you to choose the Distribution List (if there are entries in the address book or contacts with similar names)
1756 Jun 4, 2008 09:50 PM Gangloff, Christine D. -
  701
I have been given rights to anther user's mailbox ...
Topic : Outlook

In Outlook, on the Tools menu, click E-Mail Accounts.Click View or change existing e-mail accounts, and then click Next. In the list, click your Exchange account, and then click Change. Click More Settings, and then click the Advanced tab.Click Add, and then type the mailbox name of the person whose mailbox you want to add to your user profile . If you do not know the mailbox name of the person, contact your administrator. In the bottom of your Folder List you should now see the mailbox of the a...
1945 Jun 4, 2008 09:52 PM Gangloff, Christine D. Jun 4, 2008 09:53 PM
  702
How to identify fraudulent e-mail and phishing sch ...
Topic : Email

What is online fraud or phishing?Phishing (pronounced “Fishing”) is an online fraud technique used by criminals to entice you to disclose your personal information. Phishing is the fastest rising online crime method used for stealing personal finances and perpetrating identity theft.Phishers use many different tactics to lure you, including e-mail and Web sites that mimic well-known, trusted brands. A common phishing practice involves "spamming" recipients with fake messages that resem...
2975 Jun 4, 2008 10:00 PM Gangloff, Christine D. Jun 4, 2008 10:04 PM
  703
Blocked attachments - A letter from Microsoft
Topic : Outlook

By now most of you are painfully aware that Outlook does not allow you to receive attachments from certain files that have the potential to carry a virus to your computer, such as an .exe file. I am writing to acknowledge the feedback you have sent to us regarding this functionality and how it limits the way you can share files with others. Many of you have sent in comments like "How can I unblock attachments, this is a pain!" You want control over what files you can receive in e-mail...
1698 Jun 4, 2008 10:07 PM Gangloff, Christine D. Jun 4, 2008 10:08 PM
  704
How to turn off blocking automatic picture downlo ...
Topic : Outlook

You can choose to download pictures and other blocked content on a per-message basis or to automatically download external pictures and other content for all HTML messages. You can also choose to always download external content for all e-mail messages from a specific e-mail address or domain by including the e-mail address or domain on your Safe Senders List (Safe Senders List: A list of domain names and e-mail addresses that you want to receive messages from. E-mail addresses in Contacts and ...
1854 Jun 4, 2008 10:11 PM Gangloff, Christine D. -
  705
How to share contacts in Outlook 2003
Topic : Outlook

This feature requires you to be using Outlook with a Microsoft Exchange Server e-mail account.1. Select your Contacts folder and in the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window) click Share My Contacts.2. Selectof the following:Allow anyone to access your Contacts1. In the Name box, click Default.2. Under Permissions, in the Permission Level list, click the permission level that you want.Specify only certain people who can access your Contacts1. Under t...
1751 Jun 4, 2008 10:13 PM Gangloff, Christine D. Jun 1, 2010 04:46 PM
  707
Manage the size of your Outlook mailbox
Topic : Outlook

You can manage the size of your mailbox to improve the overall performance of Microsoft Outlook and get your mailbox below the quota set on the server. Most users receive this message due to large attachments in their mailbox.On the Tools menu, click Mailbox CleanupTo find large attachments set the "Find items larger than" option to 3000 kilobytes and click "Find"This will find all attachments and messages over 3MB. Once the Find is complete, you can either archive the large ...
1853 Jun 4, 2008 10:19 PM Gangloff, Christine D. Feb 13, 2009 09:23 AM
  709
Manage the size of your Outlook mailbox - Training ...
Topic : Outlook

http://office.microsoft.com/training/training.aspx?AssetID=RC010294911033Length:   40–50 minutesRating:  (4939 votes)After completing this course you will be able to:View the size of your mailbox and its subfolders. Understand what makes an e-mail message big. Move and archive messages so that they're not stored in your mailbox. Set up some simple processes to prevent e-mail pileup from happening in the first place.This course includes:Four self-paced lessons and practice sessions for hands-on e...
1744 Jun 4, 2008 10:25 PM Gangloff, Christine D. Jun 4, 2008 10:26 PM
  710
Open another user's folder in Outlook
Topic : Outlook

This feature requires permission to be set by the user who's folder you will be opening.On the File menu, point to Open, and then click Other User's Folder. In the Name box, type the name of the person who granted you sharing or delegate access permission, or click Name to select from a list. In the Folder type list, select the folder you want to open.Note  If you have author or editor permission, any items you create while the shared folder is active are stored in the other person's folder.
1695 Jun 4, 2008 10:54 PM Gangloff, Christine D. -
Search
Go