Television is available via coaxial cable in each residential unit as well as over IP-TV. Televisions that don't have an internal digital tuner that supports Clear QAM will need an external tuner.

How to connect your television

To connect your television via coaxial cable, you will need the following:

Then take the following steps:

1. Find the cable television connection in your room. It will be in a white or stainless steel faceplate. There may be old, inactive cable jacks in the room too. Please don't try to use them.
2. Connect one side of your coaxial cable to the connection on the wall.
3. Connect the other side of the coaxial cable to the back of your television.
4. Turn your television on.
5. Enter the television menu using the menu button on your remote.
6. In the settings, select "cable" rather than "antenna" or "terrestrial."
7. Check to see if there is a setting for digital vs. analog. If there is, make sure it is set to digital. (This setting may also be called QAM).
8. Once this is done, have your TV automatically scan for channels.

Note: If you do not know how to accomplish any of these steps, please refer to your owner's manual. If you do not have one, check the model number of your TV (usually located on a sticker in the back) and find the appropriate manual. 

Online TV Manuals:

http://www.retrevo.com/samples/TV-manuals.html

IF THESE STEPS DO NOT WORK: You may not have a QAM tuner in your TV. Please call the manufacturer to verify that your TV model does indeed have a QAM tuner and not just an antenna tuner.

External Tuner

If you do not have a QAM tuner, you will need to purchase an external tuner. 

Streaming TV

Rowan University has partnered with Apogee to provide their revolutionary new streaming TV service, Stream2, on campus. With Stream2, students will be able to watch their favorite entertainment programming on almost any mobile device or set-top box, including Rowan Television Network and Rowan Events Channel.

Setting Up Your Account

1. On-campus residents can register for an account with their Rowan email address at MyCampusVideo.com
2. Download the Stream2 App to your devices:
   • iPhone/iPad
   • Android (also works with Android TV devices)
   • Amazon Fire TV/Stick app
     
3. Log in to the Stream2 App with the account you registered in Step 1.
4. Windows or Mac (Chrome, Firefox, and IE are supported): https://help.mystream2.com/category/245-desktop-web

Need Help?

Contact Apogee’s support – it’s easy. Available 24/7/365.

Apogee’s Texas-based support team is available 24/7 via chat, phone, text and email to answer any and all of your cable TV questions.

• Call (844) 283-6498
• Chat with Tech Support at MyCampusVideo.com/support
• Text “MyVideo” to 84700
• Email support@mycampusvideo.com

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