CrashPlan provides unlimited desktop cloud backup storage for Rowan University data. This service is currently only available to research faculty.
Table of Contents
Feature Overview
- Continuous, invisible backup
- Unlimited backup
- Up to four devices per user
- Be protected while traveling, at home or on campus
- Data is encrypted
- Easy to use interface to manage backups, perform restores
How do I get CrashPlan cloud backup?
Please submit a ticket in the IRT Support Portal
How much space do I have?
CrashPlan cloud backup provides unlimited backup space for users. CrashPlan also maintains many versions of your data to ensure no valuable content is ever lost.
What data is backed up?
Each user has full control over what data is backed up by CrashPlan. See below for further instructions on how to control what data is backed up.
By default all data in your local user profile is backed up. This typically includes all your settings and any saved data.
Please note if you have saved data outside your user profile - this data will not be backed up unless you specifically configure CrashPlan to back it up.
How often is data backed up?
CrashPlan is configured to backup any changes to your data every 15 minutes. The application is configured to only use a small percentage of your processing power in order to prevent slowdowns. Due to this, initial data sync may take several days to complete. It is recommended you keep your computer turned on, plugged in, and connected to the internet as much as possible while the initial sync is being completed.
Version retention is as follows:
- For one week, keep a version: Every 15 minutes
- After one week, keep a version: Every day
- After 90 days, keep a version: Every week
- After one year, keep a version: Every month
- Remove deleted files: Every 6 months
How can I control what data is backed up?
Once CrashPlan is installed you can fully control what data is backed up. To edit what is backed up:
- Open the CrashPlan application and sign in with your Rowan credentials
- Click “Manage Files”
- Select the folders you would like backed up
For further instructions see CrashPlan’s documentation:
https://support.code42.com/CrashPlan/6/Configuring/Change_the_file_selection
How can I restore my data?
- Open the CrashPlan application and sign in with your Rowan credentials
- Click “Restore Files” and select the computer backup you wish to restore from
- Select the files or folders you would like to restore and click “Restore Files”
For further instructions see CrashPlan’s documentation:
Is any data excluded from backups?
Yes. In order to ensure optimal performance the following data has been excluded from backups:
- Google Drive, Dropbox, and OneDrive caching files as these are already backed up
- Outlook data files which are already backed up on Rowan’s Exchange server
- Virtual machines
- User temp files