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HIPAA Compliance 101: Frequently Asked Questions

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Rowan's Division of Information Resources & Technology with the Office of Compliance and Corporate Integrity provides HIPAA Compliance 101 training for medical students through our vendor KnowBe4. 

Students must request access to HIPAA Compliance 101 in the KnowBe4 training platform by sending an email to Kathy Alburger, Compliance Manager (alburgka@rowan.edu) with your Rowan NetID, Banner ID number, Rowan Email address, and a contact phone number). Kathy will then submit a support ticket to the Information Security Office (ISO) to grant the student access to complete the required HIPAA Compliance 101 course. 

If you need to take the advanced HIPAA training courses such as OCCI 103 (Rowan University HIPAA Privacy & Security Compliance Training) or OCCI 109 (HIPAA Medical Research Privacy & Security Compliance Training), please contact the SOM Office of Compliance and Corporate Integrity using the contact information from https://sites.rowan.edu/somcompliance/about/contact.html

 

How to I take HIPAA Compliance 101?

You will email Kathy Alburger, Compliance Manager (alburgka@rowan.edu) with your Rowan Net ID (Banner 9 number, Rowan Email Address, and a contact phone number).

You will receive an email with the subject line "Required Health Insurance Portability and Accountability Act (HIPAA) Compliance 101" when the training has been assigned to you. The email will include instructions on how to complete the assigned training, such as:

To start your training, use a computer and follow the steps below:

  1. Visit go.rowan.edu/securitytraining. This will bring you to KnowBe4 for your training
  2. Enter your Rowan email address (username@students.rowan.edu) and click Next
  3. After logging in, allow pop-ups in your browser, and your training will begin on a new window. Do NOT close the training or home windows until you have completed the training
  4. Make sure everything on your current slide is completed to advance
  5. After you pass the final quiz, the course is completed, and you will receive an email confirming you completed the training
  6. Return to the home screen, click on Training on the top left of your screen.
  7. Click Download Certificate next to the training course that you completed

 

Do I have to take HIPAA Compliance 101 if I am a medical student?

Yes, HIPAA Compliance 101 is a yearly requirement for all RowanSOM and CMSRU Medical students.

 

Do students conducting research have to take HIPAA Compliance 101?

Yes, any student or affiliate conducting human subject research must take HIPAA Compliance 101 and should contact the IRB.

A second HIPAA Research OCCI 109 must be completed for anyone involved with research studies (IRB). You will email Kathy Alburger, Compliance Manager (alburgka@rowan.edu) with your Rowan NetID username, Banner ID number, Rowan email address, and a contact phone number.

CITI training is also required. Please contact Pat Gessner in Research Compliance.

 

How will I be notified of HIPAA Compliance 101?

You will receive an email with the subject line "Required Health Insurance Portability and Accountability Act (HIPAA) Compliance 101" when the training has been assigned to you. The email will include a link to go.rowan.edu/securitytraining, which will bring you to the below screen:

Enter your Rowan University email address to log in to your training.

I'm no longer a student/graduated, but I'm still getting notifications to take the training. Why?

If you're getting notifications about training, this means that your email account is still active. All users with an active account are required to take training since they still have access to Protected Health Information (PHI).

If you have any questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal​.​

 

I completed my assigned training. Why am I still getting reminder emails?

You must click Exit on the "Thank You!" screen for training to be marked as complete. To finalize your training, log back into go.rowan.edu/securitytraining and click Resume.

Proceed to the end of the training course to the "Thank you!" slide. Click Exit to complete the training.  

You'll then have the option to download your training certificate. It's recommended to do so for your records.