What is Two-Factor Authentication?
Two-factor authentication adds a second layer of security to your Rowan account.
Strong passwords are essential, but they aren't enough. Phishing attacks and data breaches put all your passwords at risk, and you need additional security. With two-factor authentication, anyone trying to access your account must provide two proofs of ID:
- Something you know, such as your password.
- Something you have, such as a passcode, a phone, or a mobile app.
Some services and websites refer to this as two-step authentication, two-step verification, or login verification.
Verifying your identity using your phone or other mobile device prevents anyone but you from logging in with your account, even if they know your password.
Rowan University uses a product called Duo for two-factor authentication.
Before You Begin
- You need a desktop or laptop computer on which to do the enrollment steps.
- You need your mobile device on which you will download the Duo Mobile app and activate it. Duo Mobile can be downloaded on the following types of devices: iOS (iPhone or iPad), Android (smartphone or tablet), Windows phone, or Blackberry. It is not available on Kindle tablets.
- A device that can't install the Duo Mobile App can be enrolled to use SMS.
- ONLY tablets with cellular service can be enrolled at this time.
- We recommend that you enroll in both a primary and backup method for two-factor authentication.
- Rowan will only use your phone number for the Duo service, and you can modify or remove it from the system at any time.
- Not sure which option you want to use? Refer to Options for Two-Factor Authentication for more information.
Register Your Device
From a desktop or laptop computer, go to https://duo.rowan.edu and login with your Rowan network username and password.
If this is the first time you are enrolling, you will be asked to register a 6-digit Portal Security PIN.
You will need this PIN every time you login to the Duo Portal and it will enable you to obtain a bypass code which will provide you with temporary access to your account in the event that your Duo device is lost, stolen or otherwise inaccessible.
Click "Register PIN" and you will then be asked to enter that PIN again to validate it.
If this is not your first time logging in, you will be asked to Log In.
You will need to login using your Rowan Network account and then enter your Portal Security PIN.
Once you have logged in and vaildated your PIN, you will be taken to the Duo Portal.
Click "Register New Device" to begin the enrollment process.
Select "Mobile Device" and then enter your device's Phone Number and choose the device type.
At this time, only phones and tablets with cellular service can be enrolled.
Click Continue Registration and you will recieve a text message on your device containing a 6-digit validation code. enter the code and click "Continue Registration"
Another text message will then be sent to you with a link to install the Duo Mobile App. Please install it if you haven't already.
IMPORTANT NOTE: If you are accessing the Duo Portal from the device you are trying to register, a device that can't install the Duo Mobile App or if you have a Blackberry OS smartphone or some other device that can't scan the barcode, click the link below the QR code in order to complete the registration.
Once installed, open the App and click the "Plus Sign (+) icon" in the upper right corner of the App on iOS or the "Key+" icon on Andriod.
The camera will then open on your device for you to scan the QR code on your computer screen and add the Rowan University profile to your device. Once scanned, your device enrollment is complete and can be used for Duo authentication. You can click “Portal Home” to exit.
Your device is now registered and you will recieve Duo prompts when logging in to certain protected applications and websites.
Please see the following article for more information: Duo: Using Two-Factor Authentication to Log In