Check for Updates on Rowan-Owned Workstations

To protect your Rowan workstation from security threats and optimize system performance, Information Resources & Technology and our vendors, such as Microsoft, push out updates for Rowan workstations. It's important to check for and install updates on a regular basis. Some updates will require you to restart your computer. If you dismiss these notifications, your workstation will be automatically restarted. 

Here's how to check for updates:

• Windows
  
  • Operating System Updates
  • Microsoft Intune Software Updates
  • Office Updates
  • Antivirus Updates
• Mac
  
  • Operating System & Software Updates
  • Office Updates
  • Antivirus Updates

Windows

Operating System Updates

Windows updates are required to ensure the stability and safety of your computer. You may see different notifications requiring you to do some action on your computer. This may occur a few times per month.

This is the first notification explaining that you have an update pending and that a reboot is required.

If you dismiss the notification pictured above, the following notification will appear in the taskbar.

If you hover over the notification in the taskbar with your mouse, you will see a message similar to the one below, telling you an update is required.

If you ignore the taskbar notifications, you will begin to receive pop-up notifications, like the one below.

If you scheduled a time to restart your computer, or your computer is set to automatically restart, you will receive the notice below 15 minutes before the restart will occur. You can restart your device immediately, wait for the scheduled restart time or reschedule the restart.

When a restart is required and you cannot reschedule it, you'll see one of the below notices, depending on the type of update. When you receive one of these notices, you can decide whether to wait for the restart to occur at the scheduled time or restart immediately. 

Microsoft Intune Software Updates

Updates to and installation of software on Rowan Windows workstations are managed through Microsoft Intune. When we need to update and/or install software on your Rowan workstation, you will see notifications, like the ones below, in your system tray in the lower right corner.

After the successful installation of new software, a new icon, like the one below, will appear in the taskbar:

Office Updates

1. Open any Office app, such as Word, and create a new document.
2. Go to File > Account (or Office Account if you opened Outlook).
3. Under Product Information, choose Update Options > Update Now.

Antivirus Updates

Trellix (formerly McAfee) antivirus software protects your Rowan computer. Automatic Trellix updates are pushed out to your computer on a regular basis. To make sure you have the latest updates installed:

1. Right-click the Trellix icon in the taskbar (if you don't see the Trellix icon, look for the Show hidden icons option on the taskbar)
2. Click Update Security

Mac

Operating System & Software Updates

Rowan-managed macOS workstations are set to automatically download and install updates without intervention, when possible. If an update requires a reboot, it will prompt you and will automatically install if you log out or restart your computer.

To install updates manually on your Mac, do one of the following:

• To download macOS software updates, go to Apple menu  > System Preferences > Software Update
  
  Tip: You can also click the Apple menu and the number of available updates, if any, is shown next to System Preferences. Click System Preferences to continue.
  
  
• To update software downloaded from the App Store, click the Apple menu, and the number of available updates, if any, is shown next to App Store. Choose App Store to continue in the App Store app .

For more information, see Apple's update page.

Office Updates

To check if you have any pending updates for Microsoft Office:

1. Open any Office application, like Word or Outlook
2. Go to Help > Check for Updates. 

Antivirus Updates

Trellix (formerly McAfee) antivirus software protects your Rowan computer. Automatic Trellix updates are pushed out to your computer on a regular basis. One of the most updates is called a DAT file, which contains up-to-date virus signatures and other information that Trellix uses to protect your computer against virus attacks. You should receive a new DAT file once a day. To see whether you received the latest DAT file:

1. Click the Trellix icon in the menu bar. 
2. Click Console
3. Click Update Now under "Activity"
4. If the "DAT Creation Date" listed is more than a day old, click Start Update