Faculty and staff may install the Adobe Creative Cloud suite on both Rowan-managed computers and personal computers. Please follow our instructions below for the type of computer you are using.
Students in approved courses in the Ric Edelman College of Communication, Creative Arts, and approved student workers may install Adobe Creative Cloud suite on personal computers. Please follow the instructions below for personal computers.
Those students who do not have licenses to download Adobe Creative Cloud may access those applications through the Academic Desktop in Citrix.
Select the instructions for your operating system. Please note that these instructions will only work for Rowan-managed computers. Please see the instructions for personal devices below. Also, you can only complete these steps if you are on-campus or connected to the Rowan VPN. If you are off-campus and do not have VPN access you can download the Adobe Creative Cloud directly from Adobe.com by signing into the website in the top-right corner and using your full Rowan e-mail address (username@rowan.edu).
- Go to Start > Search for Company Portal
- From the "Company Portal Apps" window, click Adobe Creative Cloud w/Acrobat
- Click Install to begin the installation
- Once the software is finished installing it will display the status of "Installed"
- Go to Start > Adobe Creative Cloud
- After the Adobe Creative Cloud Desktop launches, enter your Rowan University email address and click Continue
- Click Company or School Account
- Enter your Rowan NetID, click Login and verify through Duo, if prompted
- Find an application you want installed from the list and click Install button to begin the installation process
- If you see "Not Compatible" next to your application, this means the application cannot be installed on your current operating system
- Click the three dots just to the right of the Not Compatible button and select Other Versions
- If there is a compatible version it will be listed with an option to install, and click Install
- Click the magnifying glass icon located at the top right-hand side of the screen by the system date and time and type Self Service
- Click the Self Service application
- Log in with your Rowan NetID
- Find the Creative Cloud Desktop Application installer and click Install
- Click Install again
- The Creative Cloud Desktop Application will begin to install.
- Once the installation is completed click Close
- Launch the Adobe Creative Cloud application by using Finder located on the left-hand side of the dock
- After the Finder window launches, click Applications on the left-hand side of the window under "Favorites" and then click Adobe Creative Cloud
- Enter your Rowan University email address and click Continue
- Select Company or School Account
- Enter your Rowan NetID, click Login and verify through Duo, if prompted
- Find an application you want installed from the list and click on Install
Personal Computer Installation Guide
- Open a web browser and navigate to https://www.adobe.com/
- Click on the Sign In link in the top right corner
- Enter your Rowan University email address and click Continue
- Select Company or School Account
- Enter in your Rowan NetID, click Login and verify through Duo, if prompted
- From the Creative Cloud website, browse for and download your desired application
For more information on how to download or install apps, see Download and Install Creative Cloud apps.
Enter your Rowan Email Address and press the
tab key
.