This article provides instructions for new Rowan University students to activate their Rowan NetID, find their Banner ID and access their email for the first time.
Activate Your Rowan NetID
Your Rowan NetID is your key to accessing online Rowan University services. With your Rowan NetID, you can log in to Canvas, RowanWiFi, Self-Service Banner, Google Drive, your Rowan email and Rowan-managed computers in computer labs and elsewhere.
To set up your Rowan NetID, you'll need to complete three steps:
- Log in for the first time
- Enroll a device in Duo
- Set your password
You can also watch this video for help.
Since you don't yet have your password or a two-factor authentication device enrolled, you'll need to log in as a First Time User, which involves verifying your identity and setting up a recovery email.
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- Go to netid.rowan.edu
- Select First Time Users
- Enter the requested biographical information to verify your account and click Submit.
Note: If you do not have a Social Security number on file with Rowan University, enter your Banner ID in the appropriate field.
Note: You should be able to activate your Rowan NetID 48 hours after you pay your admissions deposit. If you believe you have been recently admitted and paid your deposit, but receive a "No Network Account" error, please contact the Registrar for your campus. - You'll then be prompted to verify your postal code.
- After verifying your postal code, enter a recovery email address and select Continue Registration.
- After submitting your recovery email address, you will be prompted for a verification code. An email with the subject "Your NetID Verification Code" will be sent to your new recovery email address. Use the code within the email for the verification code prompt in the NetID application.
- At this point, your recovery email has been added to the system, and you'll be redirected to a page allowing you to request a Duo Bypass Code.
- Request your bypass code, and you will be directed to Duo's verification prompt to complete the log in process. On the Duo verification prompt, you'll want to click the Other Options link, then select Bypass Code to get to the proper screen for entering your bypass code.
- Click Register new Device/Number.
- Enter your phone number, select your device platform, and click Continue Registration.
NOTE FOR INTERNATIONAL STUDENTS: Duo supports international numbers in the E.164 format. If you do not have access to a number in this format, please contact us for help enrolling in Duo at 856-256-4400 or support@rowan.edu. - Enter the 6-digit validation code and click Continue Registration.
- You will now see a screen containing a QR Code and another text message will be sent to you with a link to install the Duo Mobile App. Please install the app, if you haven't already.
- Open the Duo Mobile app on your device and click the + icon in the upper-right corner of the app.
- Click Use QR code on your phone and scan the QR code.
NOTE: If you are accessing the Duo Portal from the device you are trying to register, a device that can't install the Duo Mobile App or if you have a Blackberry OS smartphone or some other device that can't scan the barcode, click the link below the QR code in order to complete the registration.
- Your device registration is now complete, and you can set up your password!
- Click the Update Password button on the main page of NetID, or in the navigation menu.
- Enter and confirm your new password, making sure to meet the password strength requirements listed on this page.
- Your Rowan NetID is now set up! You can now access the online digital resources available to you as a Rowan University employee.
Rowan University assigns a unique nine-digit Banner ID number to every member of the Rowan community. You may be asked for your Banner ID when submitting internal forms and applications or to help verify your identity.
New employees should contact the secretary for their department for their Banner ID.
You can also locate your Banner ID at netid.rowan.edu.
- Log in to netid.rowan.edu with your Rowan NetID.
- Your Banner ID is located in the "My Information" section.
You can also review these instructions in the Activating Your Rowan NetID video.
Accessing Your Email
Rowan Exchange (For @rowan.edu email addresses)
Students with an email address that ends with @rowan.edu have a Rowan Exchange account. You can access your Rowan Exchange account through Outlook for the web, download Outlook on your computer or install the app on your mobile device.
NOTE: If you use Outlook to access a different school and/or work account, make sure to sign out of your existing account before accessing Outlook for the web with your Rowan University account.
Medical students and students who join Rowan University for the first time after January 5, 2024 receive a Rowan Exchange email account.
Rowan Gmail (For @students.rowan.edu email addresses)
Students with an email address that ends with @students.rowan.edu have a Rowan Gmail account. Log in to mail.students.rowan.edu to access your Rowan Gmail account.
Students who had an account created at Rowan University before January 5, 2024 receive a Rowan Gmail email account. Your email address is your NetID username plus @students.rowan.edu.
Find Your Email Address
You can find your email address at netid.rowan.edu.
- Log in to netid.rowan.edu with your Rowan NetID.
- Your email address is located in the "My Information" section.
If you have any questions, please don't hesitate to contact the Technology Support Center at 856-256-4400. You can also email support@rowan.edu for assistance.