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Code42 Cloud Backup Software Overview

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Code42 provides unlimited desktop cloud backup storage for Rowan University data. This service is currently only available to research faculty. 

Feature Overview

 

How do I get Code42 cloud backup?

Please submit a ticket in the IRT Support Portal

 

How much space do I have?

Code42 cloud backup provides unlimited backup space for users. Code42 also maintains many versions of your data to ensure no valuable content is ever lost. 

 

What data is backed up?

Each user has full control over what data is backed up by Code42. See below for further instructions on how to control what data is backed up

By default all data in your local user profile is backed up. This typically includes all your settings and any saved data. 

Please note if you have saved data outside your user profile - this data will not be backed up unless you specifically configure Code42 to back it up. 

 

How often is data backed up?

Code42 is configured to backup any changes to your data every 15 minutes. The application is configured to only use a small percentage of your processing power in order to prevent slowdowns. Due to this, initial data sync may take several days to complete. It is recommended you keep your computer turned on, plugged in, and connected to the internet as much as possible while the initial sync is being completed. 

Version retention is as follows:

 

How can I control what data is backed up?

Once Code42 is installed you can fully control what data is backed up. To edit what is backed up:

  1. Open the Code42 application and sign in with your Rowan credentials
  2. Click “Manage Files”
  3. Select the folders you would like backed up

For further instructions see Code42’s documentation:

https://support.code42.com/CrashPlan/6/Configuring/Change_the_file_selection 

 

How can I restore my data? 

  1. Open the Code42 application and sign in with your Rowan credentials
  2. Click “Restore Files” and select the computer backup you wish to restore from
  3. Select the files or folders you would like to restore and click “Restore Files”

For further instructions see Code42’s documentation:

https://support.code42.com/CrashPlan/6/Restoring/Download_files_from_the_Code42_app#Restore_files_from_the_Code42_app 

 

Is any data excluded from backups?

Yes. In order to ensure optimal performance the following data has been excluded from backups: