IRT Support Center

Issue

Locating MAC address for game consoles and entertainment devices

Context

Students and employees who need to locate MAC address for game consoles and entertainment devices

Solution

Instructions for finding the MAC address for some the most common devices at Rowan University are provided in the chart below.

Device Name	ClearPass Ready	Rowan Tested	How to Find Mac Address
Amazon Fire TV	Yes	Yes	From the Main Menu go to Settings Select "System" Then go to "About" Toggle down to Network Look for the MAC Address (Wi-Fi)
Apple TV	Yes		From the main menu, choose Settings and then click About. Look for the MAC address next to "Ethernet ID." Alternatively, you may find the MAC address printed on the UPC label on the Apple TV box.
Blu-ray Players	Yes		Press Home, Setup and then Network Choose the Connection Status option The MAC address should be listed.
ChromeCast	NO		Not yet supported by ClearPass. Google needs to make changes to how Chromecast works.
Roku	Yes		From the Roku home screen, select Settings and then About. The MAC address will appear on your screen. Alternatively, you can find the MAC address on the bottom or back of your Roku.
TiVo	Yes		From the TiVo Menu, select Settings and then choose Phone/Network. Your MAC address will appear on the page that opens.
Nintendo 3DS/XL	Yes	Yes	System Settings > Internet Settings > Other Information > Confirm Mac Address
Nintendo Wii	Yes		Online services have been discontinued but Netflix etc. should still work. Start your Wii without a disc. Click the Wii button at the bottom of the start screen. Click Wii Settings. Go to the Next Set of settings by selecting the arrow on the right. Click Internet. Select Console information. The MAC Address will then come up on the next page.
Nintendo Wii U	Yes		Go to System Settings. Tap on the Internet settings button. Select the View MAC Address option. You should now see your Wii U’s MAC address.
PlayStation 3	Yes		Start the PlayStation 3 with no disc inserted Select the System Settings icon and push the "X" button Select System Information and push the "X" button The third line will be the MAC Address
PlayStation 4	Yes		From the main menu, select "Settings" (located on the upper right) Select "Network" Select "View Connection Status" Scroll down until the MAC addresses are visible
Xbox 360	Yes		From the Xbox Dashboard, go to My Xbox (select the Xbox logo on the controller) > Settings > System Settings Select Network Settings Select Wired Network or Wireless Network based on your connection to the internet Once you are in the correct network tab, Select Configure Network > Additional Settings > Advanced Settings The 12 digit MAC address will be listed at the bottom of the screen
Xbox One	Yes		Navigate to the "Settings" page Select "Network" Select "Advanced Settings" The MAC address will be displayed on the right side of the screen

More Information

Find Your Device's MAC Address