The chart below outlines the level of support provided to members of the Rowan University community for particular hardware and software services.
| Full Time Faculty/Staff/Adjuncts/Students | Alumni | Retirees | Emeriti | Other | |
| Personal Computer and Hardware Support | Not Supported | Not Supported | Not Supported | Not Supported | Not Supported |
| Rowan Email only | Supported | Supported for one year | Not Supported | Supported | Not Supported |
| O365 (access only) | Supported | Not Supported | Not Supported | Supported | Not Supported |
| Standard Software (Software available for download at rowan.edu/download only)* | Supported | Not Supported | Not Supported | Supported | Not Supported |
| Non-Standard Software | Not Supported | Not Supported | Not Supported | Not Supported | Not Supported |
| Internet Connection via Rowan WiFi only | Supported | Supported | Supported | Supported | Supported |
*Current deployed version and one prior. University supported software available for download can be found here.