Update Your Rowan NetID Password

Your Rowan NetID password expires every 180 days and must be updated before it expires. You will receive several emails before your Rowan NetID password expires. These emails are sent 21, 14, 7, 4, 3, 2 and 1 day(s) before your password expires.

Your Rowan NetID will also be locked after a set number times of entering the incorrect password.  In this scenario, you must follow the steps immediately below:

To reset your Rowan NetID password after it expires, if you've forgotten your password or your Rowan NetID is locked:

1. Go to netid.rowan.edu and click the appropriate button for your situation:
   
   
   
   Note: If you are having trouble logging in, try clearing your cache or using a private/different browser. If you are still unable to log in, please call the Technology Support Center at 856-256-4400 for assistance.
   
   
2. Enter your biographical information and click Submit. 
   
   NOTE:  If you do not have a social security number on file with Rowan University, please enter your Banner ID in the appropriate field.
   
   
   
   
   
3. You'll be prompted to verify whether you have one of your Duo devices available. Click Yes.
   
   
   
   
4. Verify your identity with Duo.
   
   
   
   
5. In the left-hand navigation menu, click Update Password
6. Enter and confirm a new password, select the check box acknowledging the University's Acceptable Use Policy and click Update Password
   
   
   

Once you've successfully changed your password, make sure to update your stored password on your mobile for email and wireless. For help, see these articles:

• Exchange: Update Your Email Password on a Mobile Device
• Wireless: Update Your Password on a Mobile Device

To reset your Rowan NetID password before it expires:

1. Go to netid.rowan.edu, log in with your Rowan NetID and verify your identity through Duo two-factor authentication.
   
   Note: If you are having trouble logging in, try clearing your cache or using a private/different browser. If you are still unable to log in, please call the Technology Support Center at 856-256-4400 for assistance.
   
   
2. In the left-hand navigation menu, click Update Password
3. Enter and confirm a new password, select the check box acknowledging the University's Acceptable Use Policy and click Update Password
   
   
   

Once you've successfully changed your password, make sure to update your stored password on your mobile for email and wireless. For help, see these articles:

• Exchange: Update Your Email Password on a Mobile Device
• Wireless: Update Your Password on a Mobile Device

NOTE: For EMR users, if you update your Rowan NetID password at netid.rowan.edu, it will take 15 minutes for your new Rowan NetID password to update True North.

If you have any questions, please contact the Technology Support Center at 856-256-4400. You can also email support@rowan.edu.