Self-Service Banner: How to Update your U.S. Address in Self-Service Banner

This article contains the steps to update and add your U.S. address and phone number in Self-Service Banner. Note: Federal regulations require all International students to maintain their Permanent address as their home country and update their U.S. Address (Local) and phone number within ten days of changes. Home country permanent address changes must be updated through a different process here. Failure to comply may result in severe immigration-related consequences. Please get in touch with the International Center with any questions. 

1. Go to ssb.rowan.edu. 
2. Select Log in Using Rowan NetID.
   
   
3. Select the Personal Information tab.
   
   
4. Select Update Addresses and Phones.
   
   
5. Scroll down and select the dropdown menu for Type of Address to Insert.
   
   
6. Select Local.
   
7. Select Submit.
8. The update address and phone number form will appear. Enter the required fields listed below: 
   • Enter Today’s Date for the Valid from This Date: MM/DD/YYYY field.
     
   • The Until This Date: MM/DD/YYYY field can remain blank.
   • Enter your U.S. street address in the Address Line 1 field. The street address should include the house or apartment building number and street name—Example: 123 Mullica Hill Road.
     • If the address includes an apartment, list the apartment information at the end of the first street address line--- Example: 123 Mullica Hill Rd Apt 71A
       
   • If the street address will not fit on one line, put the street on Address Line 1, and enter the apartment number in the  Address Line 2 field. Do NOT enter the name of your apartment complex. Note: If you do not have an apartment number, leave Address Lines 2 and 3 blank.
     
   • Enter the name of the U.S. city in the City field.
     
   • Select the State or Province dropdown and select the state.
     
   • Enter the U.S. Zip Code in the Zip Code field. Note: Zip codes are 5 - digit numbers.
     
   • Select the County dropdown and select the county in which you live.
     
   • Select the Nation dropdown and select the United States.
     
9. Next, you will enter your primary Phone Number for your U.S. Address. Enter your area code and phone number under the Area Code and Phone Number fields. Use the first three numbers of your phone number after the country code number as your area code. The remaining numbers will go under the phone number field. Important Note: Do NOT enter 1 for your country code; use the format in the screenshot below.
10. If you have additional phone numbers, you can add them under phone type and then enter the area code and phone number.
    
11. Select Submit, when done.

Your updated local U.S. address will now appear in Self-Service Banner!