This article provides instructions for new Rowan University students to activate their Rowan NetID, find their Banner ID and access their email for the first time.
Activate Your Rowan NetID
Your Rowan NetID is your key to accessing online Rowan University services. With your Rowan NetID, you can log in to Canvas, RowanWiFi, Self-Service Banner, Google Drive, your Rowan email and Rowan-managed computers in computer labs and elsewhere.
To activate your Rowan NetID:
- Go to netid.rowan.edu
- Select the First Time Users button
- Enter the requested biographical information to verify your account and select Submit.
NOTE: If you do not have a Social Security number on file with Rowan University, enter your Banner ID in the social security number field.
NOTE: You should be able to activate your Rowan NetID 48 hours after you pay your admissions deposit. If you believe you have been recently admitted and paid your deposit, but receive a "No Network Account" error, please contact the Registrar for your campus. - You will be prompted to enroll in Duo two-factor authentication. Select Enroll Mobile Phone.
NOTE: We recommend using the Duo Mobile app, so these directions will show the steps for setting up the app on your phone, but you can also use SMS on a mobile device or enroll a hardware token. - Enter and verify your phone number, select your device platform and select Continue Registration.
NOTE FOR INTERNATIONAL STUDENTS: Duo supports international numbers in the E.164 format. If you do not have access to a number in this format, please contact us for help enrolling in Duo at 856-256-4400 or support@rowan.edu.
Enter the 6-digit validation code and select Complete Registration - You will now see a screen containing a QR Code and another text message will be sent to you with a link to install the Duo Mobile App. Please install the app, if you haven't already.
- Open the Duo Mobile app on your device and click the + icon in the upper-right corner of the app
- Click Use QR code on your phone and scan the QR code.
NOTE: If you are accessing the Rowan NetID application from the device you are trying to register, a device that can't install the Duo Mobile App or if you have a Blackberry OS smartphone or some other device that can't scan the barcode, click the link below the QR code in order to complete the registration.
NOTE: You must have a screen lock enabled on your device to use the Duo Mobile app. - Once you've set up Duo Mobile, select Continue.
- You will now be prompted to verify your identity with Duo two-factor authentication with the device you enrolled in the previous steps. Select Proceed.
- Select Send Me a Push if you set up the Duo Mobile app. For help using Duo, see our article on logging in using Duo.
- You'll then be directed to a page to update your password. Enter and verify your new password, and click Update Password.
- Your Rowan NetID is now ready to use! You can now access the online digital resources available to you as a Rowan University student.
Locating Your Banner ID
Rowan University assigns a unique nine-digit Banner ID number to every member of the Rowan community. You may be asked for your Banner ID when submitting internal forms and applications or to help verify your identity.
As a new student, you will receive your nine-digit Banner ID in your admissions and orientation materials. You can also locate your Banner ID at netid.rowan.edu or on your applicant status page.
You can also locate your Banner ID at netid.rowan.edu.
- Log in to netid.rowan.edu with your Rowan NetID.
- Your Banner ID is located in the "My Information" section.
You can also review these instructions in the Activating Your Rowan NetID video.
Accessing Your Email
Rowan Exchange (For @rowan.edu email addresses)
Students with an email address that ends with @rowan.edu have a Rowan Exchange account. You can access your Rowan Exchange account through Outlook for the web, download Outlook on your computer or install the app on your mobile device.
NOTE: If you use Outlook to access a different school and/or work account, make sure to sign out of your existing account before accessing Outlook for the web with your Rowan University account.
Medical students and students who join Rowan University for the first time after January 5, 2024 receive a Rowan Exchange email account.
Rowan Gmail (For @students.rowan.edu email addresses)
Students with an email address that ends with @students.rowan.edu have a Rowan Gmail account. Log in to mail.students.rowan.edu to access your Rowan Gmail account.
Students who had an account created at Rowan University before January 5, 2024 receive a Rowan Gmail email account. Your email address is your NetID username plus @students.rowan.edu.
Find Your Email Address
You can find your email address at netid.rowan.edu.
- Log in to netid.rowan.edu with your Rowan NetID.
- Your email address is located in the "My Information" section.
If you have any questions, please don't hesitate to contact the Technology Support Center at 856-256-4400. You can also email support@rowan.edu for assistance.