The Duo Mobile app is the fastest and easiest verify your identity at Rowan University.
NOTE: You must have a screen lock enabled on your device in order to use the Duo Mobile app.
To set up the Duo Mobile app on your phone:
- Log in to netid.rowan.edu.
- Click Duo Devices in the left-hand navigation menu.
- Click Register new Device/Number.
- Click Register Mobile Device.
- Enter and verify your phone number, select your device platform, and click Continue Registration.
- Enter the 6-digit validation code and click Continue Registration.
- You will now see a screen containing a QR Code and another text message will be sent to you with a link to install the Duo Mobile App. Please install the app, if you haven't already.
- Open the Duo Mobile app on your device and click the + icon in the upper-right corner of the app.
- Click Use QR code on your phone and scan the QR code.
NOTE: If you are accessing the Duo Portal from the device you are trying to register, a device that can't install the Duo Mobile App or if you have a Blackberry OS smartphone or some other device that can't scan the barcode, click the link below the QR code in order to complete the registration. - Your device registration is now complete, and you can start using the Duo Mobile app!
When you receive a Duo login prompt, click Send Me a Push and enter the six-digit code to approve the notification sent to your app. For more information, see our article on using two-factor authentication to log in.
If you have any questions or need help, please contact the Technology Support Center at 856-256-4400 or submit a ticket in the IRT Support Portal.