Hardware Request Approval Process
PLEASE NOTE: Once you have completed the instructions below and approved the quote, you must fill out a requisition in Banner to order your items!
1. Once you receive an Approval notification email for a hardware request, open it and select the "Click here to view the Request" LINK.
2. Login to the Support Portal and in the "Attachments" section in the bottom right of the request, or in the activity log in the main section, click the link for the quote. This will download a pdf of your quote.
3. Click the .pdf file in the bottom left on the toolbar of your browser to open the quote.
4. Once you have reviewed your quote, please click on the "My Approvals" menu item in top right of the portal or select the "Click here to view the Approval" LINK in the Approval notification email.
5. Click "Approve" on the left side of the page to let IRT know that you have approved the quote and wish to place the order or "Reject" if you are choosing not to order.
ONCE YOU HAVE APPROVED THE QUOTE: You must fill out a requisition in Banner to order your items! When completing your requisition, please include your Request number "REQ*****" in the "Document Text" field within Banner.
Do you have any questions? Please type your message in the comments field and click "Send" on the Request page in the Support Portal to contact us.
If you have any questions, please contact the Technology Support Center at 856-256-4400. You can also submit your question in the Rowan Support Portal.