Employees and students can access their Home Directory and Openarea, as well as a large number of applications, remotely through Rowan virtual desktops.
In some cases, the Rowan VPN can be used to access the openarea and your home directory from off-campus if a virtual desktop does not meet your needs.
Faculty, staff, and students are eligible to request VPN access. Each request for VPN access is reviewed to ensure the use case justification is appropriate for VPN service access and that the user has completed all required Security Awareness training prior to being approved for VPN service.
To access your home directory or Open area on campus, please see: Home Directory and Openarea: Access From On Campus
To request access to the VPN:
- Complete your required Security Awareness Training.
- Submit a request for VPN access in the IRT Support Portal.
Once your request for access has been granted, please see our article on getting started with the VPN for more information including installing the Cisco AnyConnect Client and logging in to the Rowan VPN.
Accessing Your Home Directory and Openarea:
Windows
- Once you are connected to the VPN, from the Windows Start Menu, Click Run
- To access your home directory, enter \\rowanads.rowan.edu\home\username and then log in using your rowanads\username as your username and your NetID password
- To access the openarea, enter \\rowanads.rowan.edu\common\openarea, click OK and then log in using your rowanads\username as your username and your NetID password
If you know the full path to the subfolder you wish to access, entering that information will allow you to connect much more quickly. For example: \\rowanads.rowan.edu\common\openarea\COB.
Mac
- Once you are connected to the VPN, click Go on the Finder menu and then Connect to Server
- To access your home directory, enter smb://rowanads.rowan.edu/home/username and log in using your rowanads\username as your username and your NetID password.
- To access the openarea, enter smb://rowanads.rowan.edu/common/openarea and log in using rowanads\username as your username and your NetID password.
If you know the full path to the subfolder you wish to access, entering that information will allow you to connect much more quickly. For example: smb://rowanads.rowan.edu/common/openarea/COB.
Upon entering your username and password, you may notice a Finder window appear but the openarea is empty. Please give it a few seconds to populate the directory. The openarea will then appear with the folders in the directory. Going into a folder immediately may show the folder as being empty. Please wait up to a minute for the Finder window to enumerate the folders. They will turn into Volume drives once it is complete. Going into subfolders from then on should behave normally.
Notes
- If you need to be given access to a folder in the openarea or would like a new folder created, you should contact the Technology Support Center by submitting a ticket in the IRT Support Portal.
If you have any questions or need help, please contact the Technology Support Center at 856-256-4400 or submit a ticket in the IRT Support Portal.