The Get Technology Process ensures that all information technology (IT) resources purchased at Rowan University are compatible with existing technology and meet security requirements and regulations.
As part of this process, a team of IRT managers and staff review requests for any IT need, including software, hardware, IT consulting and IT services.
How Do I Make a Technology Purchase Request?
All requests for technology are made through the Rown Support Portal. Requests that require evaluation through the Get Technology process will be automatically routed for the appropriate review and approvals.
For more information about making purchases in the portal, visit go.rowan.edu/GetTechnologyHelp.
What Happens After I Submit a Request?
After you submit a request your supervisor, department head, or dean will be notified via email and asked to approve the request.. If your request is approved by your supervisor, a team of IRT managers and staff will review your request for compatibility and capability.
The Senior Vice President and Chief Information Officer (CIO) makes the final decision on technology related requests. The employee who submitted the request will be notified via email after the CIO has made the final decision on the request.
If the CIO approves the request, the order can then be entered in Banner as a requisition. Note: After submitting the requisition in Banner, you need to forward your purchase approval notification to Purchasing.
Which Technology Resources Require IRT Review?
All technology resources purchased at Rowan University may be subject to review. You will be directly notified during the purchasing process if your request requires review
Where Can I Get More Help?
For questions, contact the Technology Support Center at 856-256-4400, or log in to support.rowan.edu and click Get Help.
More Information
If you have any questions or need help, please contact the Technology Support Center at 856-256-4400 or submit a ticket in the IRT Support Portal.