You must close a Request after all expenses related to the Request have been submitted and reimbursed. When you close a Request any remaining balance will be released and returned to the assigned FOAPAL. It can no longer be associated to an Expense Report.

• Important Note: Do not close a Request that has yet to be expensed. If you close a Request that is associated to an unsubmitted Expense Report, the Request will be disassociated from the Expense Report, the authorized amounts will be removed, and the Request balance will be reduced to zero.
• Requests automatically close 61 days after the Travel End Date. Once the Request is closed, it cannot be linked to an Expense Report.

For more help with Concur, view the Concur training resource knowledge base article.

Table of Contents

• Closing a Request
• Viewing Closed Requests
• Additional Resources

Closing a Request

1. Select Requests.
   
   
2. Select Active Requests then select Approved from the list.
   
   
3. Select the name of the Request. 
   
   
4. The Request will appear. Select More Actions then select Close Request.
   
   
5. A window will appear to confirm the closing of the request. Select OK. 
   

Viewing Closed Requests

1. From the Manage Requests screen, select the Active Requests then select Closed from the list.
   
   
2. You will see a list of your closed Requests. You cannot attach a closed Request to an Expense Report.
   
   

Additional Resources

• Rowan Travel Policy
• Accounts Payable Website
• Concur Resource KB Article
• Delegates KB Article

If you have questions or need further assistance, please email asktravel@rowan.edu.