As part of our ongoing efforts to enhance your Webex and Outlook experience, we are transitioning from Webex Productivity Tools to Webex Scheduler for Outlook integration.  Webex Productivity Tools will be replaced by Webex Scheduler as the supported add-in tool for Outlook Desktop Client and Outlook Web Access. Information Resources & Technology (IRT) has deployed the Webex Scheduler update to computers automatically. 

In Outlook for Windows:

• You will no longer see Add Webex Meeting in the main ribbon when scheduling meetings.
• To schedule a meeting with the new Webex Scheduler, go to the Calendar choose New Appointment or New Meeting and then click Add Webex Meeting from the toolbar.
  
  

In Outlook for Mac:

• To schedule a meeting with the new Webex Scheduler, go to the Calendar choose New Event and then click the three dots (...) next to Attach File on the top toolbar. Under "Cisco Webex" choose "Add Webex Meeting."
  
  
  
  

NOTE: You may be prompted to sign into Webex with your Rowan NetID

If prompted, sign in to the Webex portal at rowan.webex.com

Choose the option to stay logged in by clicking "Don't show this again."

Frequently Asked Questions (FAQs):

• Do I need to install the new Webex Scheduler?
  • No, the add-in will be installed automatically by IRT.
• If I previously did not have Productivity Tools installed, what do I do?
  • The Webex Scheduler add-in will still be installed automatically for you.
• If I get a new PC or Mac after Webex Scheduler is installed, do I need to do anything?
  • No, the add-in will be installed automatically as it is tied to your Rowan NetID.
• Do I need to remove Productivity Tools?
  • Productivity Tools will be removed by IRT.  If you wish to remove it yourself, instructions are here.
• How do I use the Webex Scheduler?
  • Schedule a meeting from Outlook
  • Edit a meeting
  • Remove a meeting
  • Change the default meeting type (Personal Room or one-time meeting link)

More Information

• Visit the Webex Help Center
• Webex: All-In-One App

If you have any questions or need help, please contact the Technology Support Center at 856-256-4400 or submit a ticket in the IRT Support Portal.