Every time you change your Rowan NetID password, please update that password for RowanSecure on all of your mobile devices as soon as possible. You'll also need to update the password for your Exchange email account, if you have it synced on your phone.
If you change your Rowan NetID password but do not update that password on your phone or tablet, it may cause your account to lock. The phone/tablet will continue trying to connect using the old password and too many bad connection attempts will force your account to lock for security purposes.
iOS Device
- From the Home screen, tap the Settings icon
- Tap Wi-Fi at the top of the left column under "Settings"
- Tap the information icon (
) next to "RowanSecure"
- Tap Forget This Network at the top of the screen.
- Tap Forget to confirm
- Back on the Wi-Fi settings page, select RowanSecure.
- Type your new Rowan NetID password, then tap Join.
Android
- Tap the Settings icon
- Tap Network & internet > Wi-Fi
- Tap RowanSecure and then tap Forget.
- Back on the Wi-Fi settings page, select RowanSecure.
- Use the following settings to log in:
- EAP Method: PEAP
- Phase 2 authentication: None
- CA certificate: Depending on the type of your device, you may need to select (unspecified) or Do not validate.
- Identity: Enter your Rowan NetID username
- Password: Enter your Rowan NetID password
- Tap Connect