This site requires JavaScript to be enabled
An updated version of this article is available

Cisco Finesse: Login Problems

72 views

10.0 - Last modified on 07/14/25 Revised by Roth, Walter

9.0 - Last modified on 06/09/25 Revised by Kincaid, Robin

8.0 - Last modified on 03/27/25 Revised by Roth, Walter

7.0 - Last modified on 12/02/24 Revised by Roth, Walter

6.0 - Last modified on 11/11/24 Revised by Roth, Walter

5.0 - Last modified on 12/06/23 Revised by Roth, Walter

4.0 - Last modified on 09/13/23 Revised by O'Neill, Erin

3.0 - Last modified on 09/13/23 Revised by Roth, Walter

2.0 - Last modified on 12/21/22 Revised by Roth, Walter

1.0 - Created on 04/01/19 Authored by Anderson, Dennis

If you are experiencing issues logging into Cisco Finesse, please try the following:

  1. Clear the cache and cookies in your web browser.
  2. Close and reopen your browser.
  3. Log in to Cisco Finesse again at https://finesse.rowan.edu:8445
    1. When logging in use your Rowan NetID and your ten digit agent number.
    2. If you need to verify or change your password, please visit Rowan NetID
  4. If you are still unable to log in ensure you are using the latest version of your web browser, or try to use another browser.  Recommended browsers are:
    1. Chrome
    2. Firefox

If issues still persist please contact the Technology Support Center at 856-256-4400, support@rowan.edu or submit a ticket in the Rowan Support Portal. 

See Also:

Revised by Roth, Walter
Last modified 12/06/23 03:03:09 PM